FAQs
How do I schedule a session or consultation call?
You can schedule your initial consultation by clicking on the “Contact” button or calling our office directly at the contact number listed on the website.
Will my privacy and information be protected?
Absolutely! We follow the same HIPAA guidelines that every physical counseling service follows. Our system uses the latest technology and security features to ensure that your privacy is 100% protected and all of your information is safeguarded.
How will I communicate with you during our counseling sessions?
All communication will be done through a secure, HIPAA-compliant platform. All you’ll need to do is click on a provided link immediately before our arranged session time. You’ll be brought into our virtual space and our session will begin. If it would be more convenient for you, video conferencing can also be conducted using your smartphone.
How do I know if Virtual Counseling is right for me?
If you’re looking for basic counseling services that will help improve the quality of your life, virtual counseling can be an effective solution for you. Whether you’re dealing with stress and anxiety, relationship problems, spirituality, or something else entirely, virtual counseling works just as well as in office counseling.
However, there are certain conditions where virtual counseling may not be your best option, such as:
- If you are a minor or under the care of a legal guardian
- If you’re facing an emergency situation
- If you’ve been diagnosed with a severe mental illness
- If you’ve been advised to be in psychiatric care
- If your counseling is a requirement by court order
- If you do not have a reliable internet connection or way to access the internet
Do you accept insurance?
Yes, we accept self-pay and the following insurance plans: Anthem, Aetna and Cigna.
I’ve never talked to anyone. I’m used to handling things on my own. Aren’t people who go to therapy weak?
Not at all. People who ask for help know when they need it and have the courage to reach out. Everyone needs help now and then. In our work together, I’ll help you explore and identify your strengths and how to implement them to reduce the influence of the problems you are facing.
What’s the difference between talking to you or my best friend or family?
The difference is between someone who can do something, and someone who has the training and experience to do that same thing professionally. A mental health professional can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself. Furthermore, counseling is completely confidential. You won’t have to worry about others “knowing my business.” Lastly, if your situation provokes a great deal of negative emotion, and you’ve been confiding in a friend or family member, there is the risk that once you are feeling better you could start avoiding that person so you aren’t reminded of this difficult time in your life.
Why shouldn’t I just take medication?
Medication can be effective but it alone cannot solve all issues. Sometimes medication is needed in conjunction with counseling. Our work together is designed to explore and unpack the problems you are experiencing and expand on your strengths that can help you accomplish your personal goals.
How does it work? What do I have to do in sessions?
Because each person has different issues and goals for counseling, it will be different depending on the individual. I tailor my therapeutic approach to your specific needs.
How long will it take?
Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time counseling can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.
I want to get the most out of therapy. What can I do to help?
I am so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication will be crucial to your success.